SHIPPING & RETURNS/REFUNDS

Shipping & Returns

Shipping

We work hard to get your order out the door as quickly as possible.

Ready-to-Ship Orders

  • Orders typically ship within 1–3 business days.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Pre-Orders

Items marked Pre-Order have an estimated shipping timeframe listed on the product page.

If your order contains both Ready-to-Ship and Pre-Order items, your order may ship separately depending on product availability.

Delivery Information

Once your package has been shipped, the carrier (UPS, USPS, or FedEx) is responsible for delivery.

Please verify that your shipping address is correct before placing your order.

Davie & Crockett is not responsible for delays caused by weather, carrier disruptions, or incorrect shipping addresses provided at checkout.

Lost, Missing, or Stolen Packages

If your tracking shows Delivered but you have not received your package:

  1. Contact us as soon as possible at davieandcrockett@gmail.com.
  2. We will immediately open an investigation with the shipping carrier.
  3. The carrier will review delivery records, GPS coordinates, and other available delivery information.
  4. Please allow the carrier time to complete their investigation before a final resolution is determined.

Please note:

  • UPS, USPS, and FedEx are not required to capture a delivery photo for every residential delivery.
  • A package marked as "Delivered" may occasionally arrive within the next 1–3 business days.
  • If your package arrives after an investigation has been opened, please notify us immediately.

Refunds or replacements are reviewed after the carrier investigation is complete and are handled on a case-by-case basis.

Returns & Exchanges

We want you to love every purchase.

If something isn't the perfect fit, we're happy to help.

Return Eligibility

To begin a return, email davieandcrockett@gmail.com to request a Return Authorization (RA) Number.

Returns must:

  • Be requested within 10 business days of the delivery date.
  • Be postmarked within 5 business days after receiving your Return Authorization.
  • Include the Return Authorization Number.
  • Include the original receipt or order number.
  • Be unworn.
  • Be unwashed.
  • Be free of perfume, smoke, pet hair, makeup, or stains.
  • Have all original tags attached.

Returns received without an approved Return Authorization may be refused.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Sale items
  • Clearance merchandise
  • Hats
  • Headbands
  • Jewelry
  • Intimates
  • Bodysuits
  • Gift cards

Refunds

Once your return has been received and inspected, we'll notify you of the approval status.

Approved refunds are issued to your original payment method within 2–5 business days. Processing times may vary depending on your bank or credit card provider.

Original shipping charges are non-refundable.

Exchanges

If you'd like a different size or color, please contact us to request an exchange.

Exchanges are subject to product availability.

If the requested item is no longer available, a refund or store credit may be issued.

Need Help?

Questions?

We're happy to help.

Email: davieandcrockett@gmail.com

Our goal is to make every shopping experience as smooth and enjoyable as possible.